What to know about IACS, Petfinder and more

Whether you’re looking to add a new furry friend to your family or find a lost pet, Indianapolis Animal Care Services can help. Their services include adopting, rehoming animals, connecting lost animals with their owners, and handling reports of animal cruelty or neglect.

The refuge is open daily from 10 a.m. to 6 p.m., except Thursday, when it closes at 7 p.m. Roxie Randall, IACS Community Support Manager, recommends coming at least half an hour before closing time.

Here is an overview of using IACS:

How to adopt a pet?

Those interested in adopting a pet can browse the animals available on the shelter’s Petfinder page. The shelter recommends completing an adoption application online to speed up the process.

Those looking to adopt can then visit the shelter, located at 2600 S. Harding St., during business hours. Shelter staff will then help them bring home a new pet.

All adoptions are currently free.

How do I return my pet?

An appointment is required for owners wishing to hand over an animal. To schedule a drop-off, email [email protected] and provide a name, phone number, animal information, and whether it is a stray or house pet. company.

Appointment times available to return an animal are currently scheduled in a few months, Ashley Temple, director of the Indy CARES program.

If the shelter is over 80% capacity, IACS may refuse Marion County residents attempting to return their animals. Since the shelter has been over capacity since April 2021, Temple said they usually redirect residents from out of county to their respective shelters.

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If an owner wants to keep their pet but needs additional help, Temple said Indy CARES offers assistance, such as free vaccinations, low-cost veterinary care and behavior training, as well as smaller items such as a bag of food or a crate. Indy CARES can be contacted via its online form.

For residents of Marion County, there is no cost to travel. If an out-of-county resident is able to return their pet, the fee would be $100 per animal.

What should I do if I find a lost or stray animal?

The shelter asks people to consider different options before bringing in a lost or stray animal. This includes reporting the animal on Indy Lost Pet Alert, posting the information on Facebook or Nextdoor, or taking it to a veterinary clinic to be scanned for a microchip.

People should avoid immediately taking a found animal to a shelter, Temple said, because many lost pets are usually within a mile of their home. If she is brought to a shelter, she said it might be more difficult for the owner to find her pet in her neighborhood. Instead, she said they should spread the word locally and talk to their neighbors first.

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If unsuccessful, email [email protected] to schedule an appointment to turn over the animal. Appointments are currently around six days long, Temple said.

While waiting for an appointment, Temple said the shelter can provide items, like a crate or food, to make it easier for the person holding the animal at the moment.

The delivery of a stray animal is free.

What should I do if my pet has disappeared?

When stray animals are brought into the shelter, Temple said they scan to see if a pet has a microchip and contact owners if possible.

If a lost pet has been brought to IACS or another local shelter, it may be listed in the 24Petconnect database, which lists stray animals at area shelters. Pets found can also be reported on Indy Lost Pet Alert.

Residents can visit a shelter in person to report a lost animal and check to see if it has already been found. IACS said people should stop by the shelter to look for their lost pet every other day and check other local shelters, like IndyHumane or the Hamilton County Humane Society.

Per city-county code, an owner has 32 business hours to claim an animal in person at the shelter. This cannot be done by phone, email or social media. After this time, the animals are assessed for the adoption floor and are available to one of the shelter’s approved rescue partners.

If an animal is found in a shelter, a person must provide proof of ownership, such as photos, veterinary records, or microchip information.

Can I have my pet microchipped?

Owners can microchip their pets without an appointment during business hours, Randall said. Microchips serve as permanent identification on a pet with the owner’s name, address and phone number.

Randall said an owner must present photo identification and proof of pet ownership in the form of photos or veterinary records.

The service costs $10.

What should I do if I need to report

suspected animal cruelty?

Issues regarding animal cruelty, attacks, or similar issues can be reported through the RequestIndy website and app. People can also call the Mayor’s Action Center at (317) 327-4622 from 8 a.m. to 5 p.m. Monday through Friday.

To report dog fights anonymously, contact Central Indiana Canine Crime Stoppers at (317) 262-8477.

Cate Charron is an IndyStar trainee. You can contact her on Twitter at @CateCharron or by email at [email protected]


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